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Job Responsibilities

• Taking direction from the Field Education Manager, support the effective and inspirational delivery of all defined training materials across:
• Facilitate comprehensive training programs covering product knowledge, sales techniques, and artistry skills, including induction, ongoing development, and new product launches.
• Monitor team performance through KPIs and provide targeted coaching and development to improve skills and drive results.
• Utilize our Learning Management System to track and analyze training completion, engagement, and impact.
• Actively seek feedback from team members and managers to continuously improve training content and delivery methods.
• Collaborate with store and area managers to align training initiatives with overall business objectives.
• Identify and implement local training initiatives to address specific needs and challenges.
• Identify and develop high-potential individuals to ensure a strong pipeline of talent.
• By effectively executing these responsibilities, you will contribute to the overall success of the team and the brand.
• In-Store Training: Conduct focused in-store training sessions with clear objectives, measurable KPIs, and actionable follow-up plans.
• Virtual Training: Deliver high-quality virtual training sessions to ensure consistent and accessible learning opportunities.
• Business Insights: Collaborate with cross-functional teams to provide valuable customer insights and contribute to strategic initiatives.
• Area Meetings: Support area meetings led by Field Training Managers, sharing expertise and best practices.
• Leading by Example: Demonstrate exceptional performance in-store and online during events, meetings, and training sessions.
• Mentorship and Coaching: Mentor and coach team members to develop their skills and advance their careers.

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